CPMC Corrections

Inmate Telephone Service
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Information More on CPMC Corrections Inmate Telephone Service and Systems

The ICCN, or Inmate Call Control Network, allows correctional facility authorities and law enforcement people to handle communications between inmates through a comprehensive inmate telephone system. As the system is managed centrally, ICCN does not require any new hardware or computer systems to be installed in a facility and authorized personnel can control and access system tools via a comprehensive web interface.

Facility Management Tools

  • Visitation phone recording
  • Call recording and blocking
  • PIN/PAN options
  • Prepaid call accounts
  • Integration with commissary

Law Enforcement Features

  • Hot number alerts
  • 3-way call detection
  • Redirected call detection
  • Reverse look-up

The network is fully redundant with back-up systems to safely store data, while being monitored 24 hours a day, 7 days a week. The system for call processing is enclosed in a carrier-grade facility with various security measures on an advanced switching platform.

The technical support team at CPMC Corrections can be contacted by calling their toll free hotline or by visiting the online Help Desk on their website and are available 24 hours a day.

Facility Management

CPMC Corrections have collaborated with other industry leaders to provide correctional facilities with the following services in addition to the ICCN:

  • Visitation telephones
  • Video visitation
  • Jail management software
  • Cell phone detection

The CPMC account manager can provide additional information on these services and can be contacted by calling 1-800-950-CPMC (2762) or by email: arobinson@cpmc.biz.


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