Offender Connect

Inmate Telephone Service
*** Learn how to save money on making and receiving inmate phone calls ***

Offender Connect is now known as ConnectNetwork

Offender Connect, formerly ITI Inmate Telephone, is a money transfer service that allows inmates to connect to friends and family and transfer funds to inmate commissary and phone accounts. It offers the following features:

  • Add and manage several phone numbers to your account to allow inmates to call others
  • Inmate access to prepaid phone accounts
  • Information can be updated without having to contact DSI-ITI or LCC
  • Access 24 hours a day
  • Send email to inmates

Offender Connect offers convenient access to your account. You can view you recent transactions through their website and print out monthly account statements. Simply enter your phone number and you can fund your account and start to receive phone calls from the correctional facility.

There is no need to waste time mailing checks – you can save valuable time and remain close with your loved ones in jail by making secure online credit card payments. To see if a facility is serviced by Offender Connect, refer to the Offender Connect website, under the locations menu, at :

The website organizes serviced facilities by state. Simply select the state from the drop down menu to view all the facilities where Offender Connect is available. If the facility you are looking for is not listed, you can Request a Service by contacting a facility representative.

You can link Inmate Banker accounts to your Offender Connect account. Once you’ve logged in, select Account Settings in the Account Home menu and follow the instructions for the Inmate Banker Account section.

Linking ITI BillPay accounts with an Offender Connect account

  • When you sign up for an OffenderConnect account, select the checkbox in the Phone Account section. This will open up fields for you to enter information for your phone and ITI BillPay account.
  • Any other ITI BillPay accounts can be linked once the OffenderConnect account is set up. Simply log in, select Phone Setup from the Phone menu and select Merge Account. Enter your account details and select Next to verify the information. A confirmation message will be sent when the accounts are successfully linked. This process can be repeated for any additional accounts.
  • Once your ITI BillPay account is linked to your OffenderConnect account, all your account information is transferred: credit card information, monthly statements and recipient lists will all be updated to your OffenderConnect account.
  • In order to receive calls on your ITI BillPay account phone number or access your statement history, you should merge all ITI BillPay or Inmate Banker accounts to your OffenderConnect account.
Offender Connect Contact Information
Portal (Website): (formerly

Customer Service:  (formerly

Phone Number:

Don't miss our guide on how to save money on Inmate Phone Calls.

Learn more about Inmate Telephone Providers, Inmate Telephone Service or Contact Us.

Virtual Number Services
TextNow | Skype | PhonePower | eVoice | SpoofCard

Search The Web:
Custom Search
Quote of the moment: “If people aren't calling you crazy, you aren't thinking big enough.” – Richard Branson

Offender Connect

Alabama (AL) | Alaska (AK) | American Samoa (AS) | Arizona (AZ) | Arkansas (AR) | California (CA) | Colorado (CO) | Connecticut (CT) | Delaware (DE) | District of Columbia (DC) | Florida (FL) | Georgia (GA) | Hawaii (HI) | Idaho (ID) | Illinois (IL) | Indiana (IN) | Iowa (IA) | Kansas (KS) | Kentucky (KY) | Louisiana (LA) | Maine (ME) | Marshall Islands (MH) | Maryland (MD) | Massachusetts (MA) | Michigan (MI) | Minnesota (MN) | Mississippi (MS) | Missouri (MO) | Montana (MT) | Nebraska (NE) | Nevada (NV) | New Hampshire (NH) | New Jersey (NJ) | New Mexico (NM) | New York (NY) | North Carolina (NC) | North Dakota (ND) | Ohio (OH) | Oklahoma (OK) | Oregon (OR) | Pennsylvania (PA) | Puerto Rico (PR) | Rhode Island (RI) | South Carolina (SC) | South Dakota (SD) | Tennessee (TN) | Texas (TX) | Utah (UT) | Vermont (VT) | Virginia (VA) | Virgin Islands (VI) | Washington (WA) | West Virginia (WV) | Wisconsin (WI) | Wyoming (WY)

© Copyright 2021 | RSS | BOP | DOJ | BBB | Privacy Policy | Terms Of Service