Reliance Telephone Inc

Inmate Telephone Service
*** Learn how to save money on making and receiving inmate phone calls ***




Reliance Telephone Inc provides phone cards for use from within correctional facilities. They allow inmates to make calls to almost any kind of phone number. Once an inmate purchases a phone card, they have access to their own personal account number with allows them to make phone calls.

You can set up a prepaid collect call account so that an inmate can call your number. Calls can be made and accepted after an initial payment.

If you use a cell phone or your phone line has certain restrictions that block certain types of calls, you can contact 800-896-3201 to open an account with Reliance Telephone. Lines are open 7 days a week from 9:00am to 6:00pm. Alternatively, you can leave a message outside opening hours and a Reliance Telephone customer service assistant will return your call later.

Purchasing Phone Cards

You can order phone cards online by visiting the Reliance Telephone website: https://manage.reliancetelephone.com/customer/buycards.php

First submit a request to connect to a Prepaid Collect Call account with Reliance Telephone. Once your request is reviewed, you will be able to make payments and view your call and transaction history. Reliance Telephone cards can be used in Iowa, Minnesota, North Dakota, South Dakota and Wisconsin.

Payment Methods

There are several payment options for your Reliance Telephone cards:

  • Cash, check or money order
  • Credit card (Visa, Mastercard, Discovery, American Express)
  • Debit card or check card (with Visa or Mastercard logo)
  • Moneygram Express
  • Western Union
  • Wire transfer (contact us for details)

Moneygram Express Payment Options

  • Find your nearest Moneygram agent by calling 1-800-555-3133 (or at any Walmart location)
  • Fill in the Moneygram Express Payment form
  • Receive Code: 3019
  • City/State: East Grand Forks, MN
  • Account Number: the telephone number on which you plan to receive calls
  • Payments must be made in cash. The fee is $7.95 (or $7.50 at Walmart)
  • Alternatively you can set up a Moneygram account to make payments conveniently online

Western Union Quick Collect Payment Options

  • Find your nearest Western Union Agent by calling 1-800-325-6000
  • Fill in the Western Union Quick Collect form
  • All payments should be made out to Reliance Telephone Systems
  • Code city: INMATE
  • State: MN
  • Account Number: the telephone number on which you plan to receive calls
  • Payments must be made in cash. The fee is $12.95
  • Alternatively you can set up a Western Union account to make payments conveniently online

Call Charges

Depending on your location and correctional institution, calls cost around $0.40-$0.50.

Reliance Telephone Contact Information

Website: http://www.reliancetelephone.com/

Website Contact Page: http://www.reliancetelephone.com/contact

Don't miss our guide on how to save money on Inmate Phone Calls.



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Reliance Telephone Inc


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